General questions

KilimoVest is a digital platform that helps agribusinesses and cooperatives manage produce collection – from digital Smart Weighing and instant farmer payments to real‑time reporting and pre‑season financing.

Agricultural cooperatives, farmer groups, traders, and any business that collects produce from farmers and needs to digitise payments, records, and farmer communication.

Faster payments to farmers (same‑day), elimination of manual errors, digital receipts via SMS, access to financing, and full visibility of collections.

Absolutely. The platform scales from small farmer groups to large unions. You pay only for what you use – no heavy upfront costs.

Onboarding & setup

Most cooperatives are live within 2‑3 days. We help you add farmers, configure Smart Weighing integration, and test payments.

Only a smartphone or tablet for the agent. If you already have a Smart Weighing scale, we can integrate it. We also provide assistance with digital scales.

Yes – we offer on‑site or remote training for your staff and farmers. We also provide user manuals and video tutorials.

Payments & financing

Payments are made directly to the farmer's mobile money (M‑PESA) account instantly after produce is weighed and accepted.

We provide pre‑season cash advances to farmers based on their delivery history, and working capital loans to cooperatives.

We charge a small, transparent fee per transaction (e.g., per payment or per delivery). Volume discounts are available for larger cooperatives.

Yes – you can choose same‑day, weekly, or end‑of‑season payments. The platform supports flexible settlement rules.

Technical & support

The mobile app works offline – data is stored locally and syncs when connectivity is restored. We also support USSD for basic functions.

Yes – our support team is available via phone, WhatsApp, and email 8am–6pm, Monday to Saturday. We also have an online help centre.

Yes – you can export collection reports, payment logs, and farmer lists in CSV/Excel format for integration with your existing systems.

We can supply affordable, rugged digital scales that connect to the app via Bluetooth. You can also use any existing scale manually.

Data & security

Yes. We comply with Kenyan data protection laws. Farmer information is only shared with your cooperative and not sold to third parties.

All financial transactions are encrypted and use secure APIs directly with licensed payment providers (e.g., Safaricom).

The cooperative owns its collection data. KilimoVest only uses anonymised data for platform improvement and aggregated reporting.

Yes – you can request full data export and deletion at any time, in line with our data retention policy.